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FAQs

Frequently asked questions

Here are some common questions about our company.

You can reach our customer support team by emailing starletztheatre@outlook.com/starletztheatreandbooks@gmail.com, calling/WhatsApp +254-728-638-801/+254-732-408-986, or using the live chat on our website. Our dedicated team is available 24/7 to assist with any inquiries or issues.

We’re committed to providing prompt and effective solutions to ensure your satisfaction.

We offer a 30-day return policy for all products. Items must be in their original condition, unused, and include the receipt or proof of purchase. Refunds are processed within 5-7 business days of receiving the returned item.